{"id":128,"date":"2021-03-26T09:00:00","date_gmt":"2021-03-26T08:00:00","guid":{"rendered":"https:\/\/meta2i.com\/eu\/2021\/03\/26\/qu-est-ce-quepdca-et-amdec\/"},"modified":"2026-10-11T22:27:47","modified_gmt":"2026-10-11T20:27:47","slug":"qu-est-ce-quepdca-et-amdec","status":"publish","type":"post","link":"https:\/\/meta2i.com\/eu\/fr\/academie\/qu-est-ce-quepdca-et-amdec\/","title":{"rendered":"Comment assurer une gestion efficace des plans d\u2019actions et des d\u00e9faillances dans un atelier de production gr\u00e2ce au PDCA et \u00e0 l\u2019AMDEC ?"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Plan, Do, Check, Act (PDCA) : de quoi s\u2019agit-il ?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">PDCA est l\u2019acronyme de Plan, Do, Check, Act, et donne son nom \u00e0 un outil utilis\u00e9 dans la gestion de la qualit\u00e9 des processus. Son but est de r\u00e9soudre les probl\u00e8mes en suivant les quatre phases indiqu\u00e9es par l\u2019acronyme : planifier (Plan), r\u00e9aliser (Do), v\u00e9rifier (Check) et agir (Act).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le PDCA est une d\u00e9marche d\u2019am\u00e9lioration continue ou de r\u00e9solution de probl\u00e8me, symbolis\u00e9e par la roue de Deming, qui tire son nom du consultant am\u00e9ricain qui l\u2019a fait conna\u00eetre, William Edwards Deming. Parce qu\u2019il s\u2019agit d\u2019un outil cyclique, il favorise \u00e9galement l\u2019<strong>am\u00e9lioration continue des processus<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/meta2i.com\/eu\/wp-content\/uploads\/sites\/3\/2021\/03\/02b-1024x591-1.png\" alt=\"&quot;plan_do_check_act_meta2i&quot;\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Plan<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">D\u00e9terminer les opportunit\u00e9s d\u2019am\u00e9lioration. Analyser la situation de d\u00e9part. Fixer des objectifs mesurables. Pr\u00e9parer le plan d\u2019action.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/meta2i.com\/eu\/wp-content\/uploads\/sites\/3\/2021\/03\/pdca_plan-300x292-1.png\" alt=\"&quot;PDCA-Plan&quot;\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/meta2i.com\/eu\/wp-content\/uploads\/sites\/3\/2021\/03\/pdca_do-300x292-1.png\" alt=\"&quot;PDCA-Do&quot;\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Do<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Il s\u2019agit de l\u2019\u00e9tape de test : mise en \u0153uvre de l\u2019action choisie.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Check<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u00c9valuation des r\u00e9sultats de l\u2019action r\u00e9alis\u00e9e en comparant le plan mis en \u0153uvre avec celui envisag\u00e9.<br>Apr\u00e8s cette \u00e9valuation des r\u00e9sultats, deux situations :<br>1) l\u2019objectif est atteint : nous pouvons passer \u00e0 l\u2019\u00e9tape suivante<br>2) l\u2019objectif n\u2019est pas atteint : s\u2019il s\u2019agit d\u2019un probl\u00e8me de mise en \u0153uvre du plan, il faudra revenir \u00e0 l\u2019\u00e9tape pr\u00e9c\u00e9dente, sinon revoir int\u00e9gralement les causes du probl\u00e8me.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/meta2i.com\/eu\/wp-content\/uploads\/sites\/3\/2021\/03\/pdca_check-300x292-1.png\" alt=\"&quot;PDCA - Check&quot;\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/meta2i.com\/eu\/wp-content\/uploads\/sites\/3\/2021\/03\/pdca_act-300x292-1.png\" alt=\"&quot;pdca_act&quot;\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Act<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Si le cycle a \u00e9t\u00e9 efficace, le changement doit \u00eatre document\u00e9, normalis\u00e9 et contr\u00f4l\u00e9. Assurer la p\u00e9rennit\u00e9 des r\u00e9sultats des actions mises en \u0153uvre.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/meta2i.com\/eu\/wp-content\/uploads\/sites\/3\/2021\/03\/pdca_plan.png\" alt=\"&quot;PDCA-Plan&quot;\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/meta2i.com\/eu\/wp-content\/uploads\/sites\/3\/2021\/03\/pdca_do.png\" alt=\"&quot;PDCA-Do&quot;\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/meta2i.com\/eu\/wp-content\/uploads\/sites\/3\/2021\/03\/pdca_check.png\" alt=\"&quot;PDCA - Check&quot;\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/meta2i.com\/eu\/wp-content\/uploads\/sites\/3\/2021\/03\/pdca_act.png\" alt=\"&quot;pdca_act&quot;\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">AMDEC : la gestion des d\u00e9faillances<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">La m\u00e9thode AMDEC, qui signifie <i>Analyse des Modes de D\u00e9faillances, de leurs Effets et de leur Criticit\u00e9<\/i>, est un outil utilis\u00e9 dans la d\u00e9marche qualit\u00e9 et dans le cadre de la s\u00fbret\u00e9 de fonctionnement. La m\u00e9thode propose de lister puis d\u2019organiser les modes de d\u00e9faillances pr\u00e9visibles et les cons\u00e9quences lors de la conception d\u2019un produit ou de la mise en \u0153uvre d\u2019un processus. L\u2019AMDEC se distingue de l\u2019AMDE, premi\u00e8re version de la d\u00e9marche, par une quantification port\u00e9e par la notion de criticit\u00e9 (C).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La criticit\u00e9 est un param\u00e8tre essentiel pour compl\u00e9ter la port\u00e9e de l\u2019analyse de risques et obtenir ainsi un v\u00e9ritable instrument d\u2019aide \u00e0 la d\u00e9cision. Elle se d\u00e9termine par le produit : indice de fr\u00e9quence \u00d7 indice de gravit\u00e9 \u00d7 indice de d\u00e9tection. Les diff\u00e9rents \u00e9l\u00e9ments sont not\u00e9s la plupart du temps de 1 \u00e0 10. <strong>Plus le produit de ces 3 \u00e9l\u00e9ments (F \u00d7 G \u00d7 D) est grand, plus le mode de d\u00e9faillance est critique<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Une analyse de type AMDEC se d\u00e9roule en mode participatif.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/meta2i.com\/eu\/wp-content\/uploads\/sites\/3\/2021\/03\/amdec.png\" alt=\"&quot;AMDEC&quot;\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">PDCA &amp; AMDEC dans KmProd, la suite MES de Meta 2i<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><a href=\"https:\/\/kmprod.eu\/\">KmProd<\/a>, le <a href=\"\/eu\/fr\/qu-est-ce-qu-un-logiciel-mes\/\">logiciel MES<\/a> \u00e9dit\u00e9 par Meta 2i, int\u00e8gre des modules PDCA et AMDEC afin de cibler, identifier les probl\u00e8mes rencontr\u00e9s dans l\u2019atelier et d\u2019y rem\u00e9dier le plus efficacement possible !<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Le module d\u2019am\u00e9lioration continue de KmProd<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Dans KmProd, chaque plan d\u2019action fait l\u2019objet d\u2019une <strong>fiche travaux d\u00e9taill\u00e9e <\/strong>dans laquelle on va retrouver tous les \u00e9l\u00e9ments permettant de d\u00e9crire le plus pr\u00e9cis\u00e9ment le probl\u00e8me rencontr\u00e9 et les actions \u00e0 mener pour le r\u00e9soudre : nom du demandeur et nom de la personne en charge de la r\u00e9alisation, descriptif du probl\u00e8me rencontr\u00e9, sa cause, descriptif de l\u2019action \u00e0 mener, taux d\u2019avancement de l\u2019action et taux de son efficacit\u00e9 lorsqu\u2019elle a \u00e9t\u00e9 r\u00e9alis\u00e9e, etc.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Comme il est souvent plus simple, rapide et efficace de <strong>prendre une photographie d\u2019un probl\u00e8me rencontr\u00e9 et\/ou d\u2019une t\u00e2che \u00e0 r\u00e9aliser,\u00a0 <\/strong>la fiche travaux de KmProd permet de joindre un fichier image dans le champ du descriptif du probl\u00e8me rencontr\u00e9, ainsi que dans celui de l\u2019action propos\u00e9e.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Il est \u00e9galement possible de joindre \u00e0 cette fiche travaux toute la documentation n\u00e9cessaire pour la r\u00e9alisation du plan d\u2019action.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Listing des plans d\u2019actions enregistr\u00e9s, avec filtrage par demandes, par actions et selon l\u2019\u00e9tat de l\u2019action (en attente, prioritaire, en cours, r\u00e9alis\u00e9e ou valid\u00e9e), sous forme de tableau ou de dashboards, sont autant d\u2019outils qui vont vous permettre, gr\u00e2ce \u00e0 KmProd, de pointer le plus efficacement possible tous vos probl\u00e8mes et de mener les actions ad\u00e9quates. Un autre avantage du module PDCA de KmProd, c\u2019est qu\u2019il n\u2019est pas limit\u00e9 \u00e0 un secteur : il peut tout aussi bien \u00eatre implant\u00e9 en production qu\u2019en ressources humaines, en maintenance, etc. Le module est commun \u00e0 tous, tout le monde y a acc\u00e8s, tout est mutualis\u00e9.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/meta2i.com\/eu\/wp-content\/uploads\/sites\/3\/2021\/03\/pdac-kmprod00-1024x993-1.png\" alt=\"&quot;Module-PDCA-dans-KmProd&quot;\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/meta2i.com\/eu\/wp-content\/uploads\/sites\/3\/2021\/03\/pdac-kmprod02-1008x1024-1.png\" alt=\"&quot;Module-PDCA-dans-KmProd&quot;\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">En fonction des besoins et des plans d\u2019actions \u00e0 mener,<strong> un envoi quotidien, hebdomadaire ou mensuel par mail des rapports des plans d\u2019actions <\/strong>qui permettent de faire remonter diverses informations concernant les actions \u00e0 mener :\u00a0 d\u00e8s qu\u2019une modification sur une fiche travaux est apport\u00e9e, un changement de valeur, des retards dans la r\u00e9alisation des actions, des actions termin\u00e9es, le taux d\u2019efficacit\u00e9 de l\u2019action achev\u00e9e, un ajout de commentaire, de documentation, une nouvelle action enregistr\u00e9e, un nouveau collaborateur d\u00e9sign\u00e9 pour mener l\u2019action, etc. Autant d\u2019informations qui pourront permettre de g\u00e9rer en temps r\u00e9el le plan d\u2019action.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><i>Par exemple <\/i><i>: lorsqu\u2019une action passe de planifi\u00e9e \u00e0 d\u00e9marr\u00e9e, envoi automatique d\u2019une notification au demandeur ainsi qu\u2019au pilote de l\u2019action.<\/i><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">La gestion des d\u00e9faillances dans KmProd<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">KmProd permet de d\u00e9finir l\u2019ensemble des valeurs des niveaux de d\u00e9faillance \u00e0 appliquer sur les indices de fr\u00e9quence (F), de gravit\u00e9 (G) et de d\u00e9tection (D) et ainsi de calculer le taux de criticit\u00e9 (C). Tout comme pour les plans d\u2019actions, on renseigne chaque d\u00e9faillance, v\u00e9rifi\u00e9e ou potentielle, dans une fiche d\u00e9taill\u00e9e : nom du proc\u00e9d\u00e9 et de l\u2019op\u00e9ration, description du d\u00e9faut v\u00e9rifi\u00e9 ou potentiel, de ses cons\u00e9quences, de sa cause, des moyens de d\u00e9tection et de pr\u00e9vention de la d\u00e9faillance, les indices de gravit\u00e9, de d\u00e9tection, de fr\u00e9quence, etc. Une d\u00e9faillance est tr\u00e8s souvent d\u00e9tect\u00e9e visuellement. Il est donc plus rapide et efficace pour l\u2019op\u00e9rateur de <strong>prendre une photographie du probl\u00e8me rencontr\u00e9<\/strong> et de la joindre \u00e0 la fiche d\u2019informations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le listing des d\u00e9faillances, enregistr\u00e9es par proc\u00e9d\u00e9, montre clairement les indices de gravit\u00e9, de d\u00e9tection et de fr\u00e9quence. La criticit\u00e9 est alors calcul\u00e9e \u00e0 partir du produit de ces indices.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Au-dessus d\u2019un certain seuil, d\u00e9fini par l\u2019utilisateur dans le module de KmProd, la criticit\u00e9 passe au rouge et <strong>d\u00e9clenche automatiquement un plan d\u2019actions<\/strong> pr\u00e9c\u00e9demment enregistr\u00e9. Plusieurs seuils de criticit\u00e9 peuvent \u00eatre d\u00e9finis dans KmProd afin de g\u00e9rer au mieux les d\u00e9faillances :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>entre 0 et un premier seuil : ne rien faire ;<\/li>\n\n<li>puis : \u00e0 surveiller ;<\/li>\n\n<li>puis : \u00e0 prendre en compte, avec un plan d\u2019actions possible ;<\/li>\n\n<li>au-dessus du dernier seuil : \u00e0 corriger tout de suite, plan d\u2019actions obligatoire.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/meta2i.com\/eu\/wp-content\/uploads\/sites\/3\/2021\/03\/amdec-kmprod01-1024x770-1.png\" alt=\"&quot;amdec-kmprod01&quot;\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/meta2i.com\/eu\/wp-content\/uploads\/sites\/3\/2021\/03\/amdec02-1024x519-1.png\" alt=\"&quot;Module-AMDEC-dans-KmProd&quot;\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/meta2i.com\/eu\/wp-content\/uploads\/sites\/3\/2021\/03\/amdec03-1024x855-1.png\" alt=\"&quot;Module-AMDEC-dans-KmProd&quot;\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Une fois le plan d\u2019actions termin\u00e9, les indices de Gravit\u00e9, de D\u00e9tection et de Fr\u00e9quence sont recalcul\u00e9s afin de v\u00e9rifier si l\u2019indice de Criticit\u00e9 est au-dessus ou en dessous du seuil admis.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tant que la Criticit\u00e9 n\u2019est pas descendue en dessous du seuil, de nouveaux plans d\u2019actions sont d\u00e9clench\u00e9s.<\/p>\n\n\n","protected":false},"excerpt":{"rendered":"<p>Qu&rsquo;est-ce que le PDCA et l&rsquo;AMDEC ? Meta 2i vous explique comment assurer une gestion efficace des plans d\u2019actions et des d\u00e9faillances.<\/p>\n","protected":false},"author":1,"featured_media":554,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"m2i_content_updated":"","footnotes":""},"categories":[41],"tags":[],"class_list":["post-128","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-mes"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>PDCA et AMDEC : plans d\u2019actions et d\u00e9faillances | Meta 2i<\/title>\n<meta name=\"description\" content=\"Qu\u2019est-ce que le PDCA et l\u2019AMDEC ? 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